Privacy Policy
At Yanovaa Jewels, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us on other platforms.
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1. Information We Collect
We collect information to provide a smooth shopping experience, including:
a. Personal Information
Name, email address, phone number, billing and shipping address.
Account details when you create an account.
b. Payment Information
Secure payment details processed by our trusted payment gateway.
We do not store full credit/debit card details.
c. Communication Information
WhatsApp messages, emails, or direct messages on social platforms (for order queries, support, etc.).
Customer service interactions.
d. Non-Personal Data
Browser type, IP address, device type, cookies, and analytics data.
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2. How We Use Your Information
Order Processing: To confirm, process, and deliver your orders.
Customer Support: Responding to queries via email, WhatsApp, or social media.
Marketing & Offers: Sending updates, promotions, and personalized offers (only if you opt-in).
Analytics & Improvements: Understanding shopping trends and improving our website.
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3. WhatsApp & Social Media
If you contact us via WhatsApp, Instagram, or Facebook:
Your chats may be stored for order reference and customer service.
We never share your personal conversations with third parties.
All conversations comply with WhatsApp and Meta privacy rules.
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4. Sharing of Information
We do not sell, rent, or trade your personal information. We only share with:
Delivery partners for shipping your products.
Payment gateways for secure transactions.
Legal authorities if required under law.
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5. Cookies & Tracking
We use cookies to remember your preferences and improve your experience.
Cookies also help us analyze traffic and improve website performance.
You can manage or disable cookies in your browser settings.
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6. Data Retention
We keep your order history for as long as required for tax and legal purposes.
Personal data is deleted or anonymized when no longer needed.
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7. Your Rights
You have the right to:
Request a copy of your personal data.
Correct or update your details.
Delete your account and associated data.
Opt-out of marketing communications anytime by clicking “Unsubscribe” or messaging us.
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8. Third-Party Services
We may use trusted third-party tools for payment processing, analytics, and marketing.
Each service has its own privacy policy.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated policies will be posted here with the new “Effective Date.”
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10. Contact Us
If you have questions or concerns about this policy, contact us at:
📞 [+919131948336]
📲 WhatsApp: [+919131948336]
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