RETURNS | EXCHANGES | SHIPPING
At Yanovaa Jewels, we take pride in the quality of our jewelry. Every piece is carefully inspected before shipping, but if you happen to receive a defective product, we’re here to help.
✔ No Return / Refund Policy
We do NOT offer returns or refunds for reasons other than product defects.
Please check product details and size before placing your order.
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✔ Need Assistance?
📞 Call/WhatsApp: [+919131948336]
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✔ Exchange Window
3 Days from the Day of Delivery
Exchanges are allowed ONLY if the product is defective or damaged.
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✔ How to Request an Exchange
1. Contact us within 3 days of receiving your order.
📞 Call/WhatsApp: [+919131948336]
2. Share:
Order ID
Clear photos/video of the defect
3. Once verified, we’ll arrange:
Free Pickup (if available)
Or guide you for safe shipping back to us.
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✔ Conditions
Product must be unused and in original packaging with all tags, invoice, and certificates intact.
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✅ Shipping Charges
Free Shipping on all prepaid orders across India.
Cash on Delivery (COD) available at an extra charge of ₹X (if you offer COD).
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✅ Delivery Time
Ready-to-Ship Products: Dispatched within 24-48 hours.
Made-to-Order / Customized Jewelry: Dispatched in 4-7 working days.
Delivery usually takes 3-7 working days depending on location.
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✅ Secure & Insured Packaging
All shipments are tamper-proof and fully insured until they reach you.
For your safety, video unboxing is recommended in case of any issue.
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✅ Tracking Your Order
Once shipped, you’ll receive a tracking link via SMS/Email.
You can also track your order anytime on our website.
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✅ Shipping Partners
We deliver through trusted courier partners like Blue Dart, Delhivery, DTDC, etc., to ensure safe and timely delivery.
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✅ Important Notes
COD orders may require OTP verification before dispatch.
Ensure your delivery address and contact details are accurate.
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✅ Need Help?
📞 Call/WhatsApp: [+919131948336]
📧 Email: [Your Email Address]